Engineering a Better Customer Service Experience
Ziggeo is leading the way in creating a superior customer service experience for our clients.
We've developed a simple way to detect any issues clients were having (which luckily have been rare). Here's what we've done:
We created a page where we ask folks to go using the same device and browser where they were experiencing issues. Through a series of instant, diagnostic tests, we can immediately understand where issues lie -- and move quickly to resolve them.
In the past, we experienced lots of back and forth trying to identify where exactly issues occurred. Now there's no more guess work.
Ziggeo: The video API for developers.
Ziggeo: The video API for developers.